Retail Training Manager

4 days ago


Escondido, California, United States American Greetings Full time

Job Summary:

We are seeking a skilled Retail Training Manager to join our team at American Greetings. As a key member of our team, you will be responsible for training and developing our merchandisers to ensure they have the skills and knowledge needed to succeed in their roles.

Key Responsibilities:

  • Partner with the Field Manager to identify training needs and develop effective training programs.
  • Communicate with new and existing merchandisers to schedule training sessions and provide ongoing support and feedback.
  • Train merchandisers on duties including but not limited to, servicing an order, inventory management, and organizational activities, as well as seasonal duties such as seasonal changeovers, seasonal display maintenance, and seasonal inventory management.
  • Build strong relationships with store personnel and promote our brand.
  • Continually work on improving store performance and ensuring merchandisers are successful.
  • Responsible for merchandising of own small route of stores.

Revision Responsibilities:

  • Work with Field Manager and store personnel on major revision activity before, during, and after setup.
  • Knowledge of all fixture types across different accounts and ability to build fixtures as needed, along with understanding planograms, cabinet diagrams, and other revision specific materials to successfully execute a revision.
  • Can effectively assign tasks and manage a team during revisions to complete the job.
  • Constant communication with Field Manager on all aspects of revision, along with follow-up throughout the process.

Requirements:

  • Training and supervisory experience preferred.
  • Retail or merchandising experience a plus.
  • American Greetings prioritizes the health and safety of all associates and takes extra precautions to ensure all associates follow federal, state, and local safety guidelines.

Equal Opportunity Employer:

American Greetings is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status. We desire to place a priority on referrals of protected veterans. EOE M/F/disability/vet VEVRAA Federal Contractor.



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