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Lead Host

2 months ago


Chicago, Illinois, United States Kindling: Downtown Cookout & Cocktails Full time

MAITRE D

We are seeking an enthusiastic individual with exceptional guest recognition abilities, who can adapt swiftly and genuinely cares about the guest experience. A Maître D who thrives in a vibrant environment and collaborates with a supportive team. A true hospitality expert who can quickly assess the atmosphere, manage cover counts effectively, and think on their feet. Kindling is a lively venue offering outstanding cuisine, craft cocktails, an extensive wine selection, and a welcoming neighborhood vibe. We provide a fun workplace and an excellent opportunity to launch a rewarding career.

Key Responsibilities:

The selected candidates will be tasked with fostering a culture centered on Teamwork, Execution, and Enjoyment. They will engage in daily operations while maintaining a strong sense of balance. They will serve as a welcoming presence at the host stand, ensuring customers feel appreciated and recognized. We are in search of passionate hospitality professionals.

Qualifications:

  • Experience with OpenTable
  • Effective and positive communication skills
  • A collaborative team player with an optimistic outlook
  • Composed and respectful under pressure
  • Ability to handle guest challenges with tact and patience
  • Organized and efficient, capable of maintaining a tidy work area
  • A deep understanding of hospitality and its impact on our business
  • Contribute to building a loyal customer base and support community outreach initiatives
  • Maintain a warm and inviting presence at the host stand

Additional Responsibilities:

  • Be prepared to assist in various roles to ensure the restaurant operates smoothly as directed by management.
  • Adhere to health and food safety regulations, restock supplies, and maintain cleanliness.
  • Follow the policies and procedures set forth by Fifty/50 Restaurant Group.

Physical Requirements:

  • Ability to stand or walk for a minimum of 8 hours as required.
  • Must be capable of frequent mobility for extended periods.
  • Regularly reach, feel, bend, stoop, carry, and input data.
  • Work in both warm and cool environments.
  • Availability for morning, mid, and evening shifts.
  • Willingness to work weekends.
  • High noise levels from music and customer interactions.
  • Ability to tolerate potential allergens including peanuts, eggs, dairy, gluten, soy, seafood, and shellfish.

Experience and Skills:

  • A minimum of 2 years in a full-service, high-volume setting.
  • Strong verbal and written communication skills.
  • Ability to work efficiently while adhering to safety standards.
  • Active engagement on social media platforms.
  • Willingness to work during holidays and weekends.
  • Ability to maintain a consistent schedule of at least 4 days per week.


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