Surgical Services Associate Orthopaedic Sports Medicine Professional
1 month ago
Penn Medicine is dedicated to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a Surgical Services Associate in Orthopaedic Sports Medicine, you will play a vital role in supporting our team of clinicians and staff in providing high-quality patient care.
Key Responsibilities:- Coordinate patient-related activities for outpatient visits and surgical procedures, including scheduling, triaging, and providing information to internal and external customers.
- Manage multiple calendars, schedules, and surgery schedules to ensure seamless patient flow.
- Prepare and process surgical billing, including operative reports and encounter forms.
- Coordinate with medical equipment representatives and communicate underutilization of OR block time to ensure efficient use of resources.
- Provide administrative support, including answering phone calls, responding to patient inquiries, and maintaining accurate records.
- High School Diploma or equivalent required; 2+ years of medical office experience or 2 years of customer service experience preferred.
- Prior customer service or insurance verification experience in a healthcare setting is a plus.
- A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.
Penn Medicine is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package, including tuition assistance, to support the well-being of our employees. Join our team and contribute to delivering exceptional patient care and advancing medical research.
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