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Customer-Focused Furniture and Appliance Consultant

2 months ago

Ashland, Ohio, United States Farm & Home Hardware Full time
Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
Position Overview:

As a Home Appliance and Furniture Sales Specialist, you will play a crucial role in assisting customers in selecting the right products to fulfill their home improvement needs. We are seeking enthusiastic individuals who are dedicated to providing exceptional service and are interested in both part-time and full-time opportunities.

Company Culture:

At Farm & Home Hardware, we pride ourselves on our commitment to customer satisfaction and community engagement. Our team has been serving the local area since 1960, and we believe in building lasting relationships with our customers. We offer a supportive environment where you can grow and develop your skills.

Key Responsibilities:

· Welcome customers warmly and provide prompt assistance.

· Enhance sales through customer engagement, suggestive selling, and sharing product insights.

· Complete training on our product offerings and stay updated on current trends to facilitate seamless sales and installations.

· Process transactions accurately, including cash, checks, and credit options.

· Collaborate with administrative staff post-sale to ensure exceptional service delivery.

· Inform customers about promotions, policies, and service options.

· Maintain a clean and organized sales floor.

· Respond to customer inquiries via phone.

Qualifications:

· Team-oriented mindset

· Strong communication skills, both verbal and written

· Excellent problem-solving and organizational abilities

· Basic math skills

· Dependable and eager to learn

· Commitment to high standards of service

· Ability to manage multiple tasks with attention to detail

· Minimum educational requirement: high school diploma or equivalent

· Comfort with technology and computer systems

· Physical ability to reach, bend, squat, kneel, and lift products

· Ability to stand for extended periods

· Must pass background checks and drug screenings

Work Schedule:

· Flexible shifts available, including 8-hour and 4-6 hour options

· Morning, day, and evening shifts offered

· Weekday and weekend availability required

We look forward to welcoming new team members who are passionate about providing outstanding service and contributing to our community.