Multilingual Team Supervisor

22 hours ago


Martinsburg, West Virginia, United States Groves Cleaning Services Full time
Job TitleBi-Lingual Team Lead – Commercial / Residential Cleaning Services (English & Spanish)

About UsGroves Cleaning Services is a leading provider of commercial and residential cleaning services, dedicated to delivering high-quality results and exceptional customer satisfaction. As a Bilingual Team Lead, you will play a crucial role in our company's growth and success.

Job DescriptionWe are seeking an experienced and dynamic leader who can effectively communicate with our diverse workforce and client base. As a Bilingual Team Lead, your primary responsibilities will include overseeing a team of cleaning professionals, ensuring that all work is performed to the highest standard. You will be responsible for managing daily operations, communicating with management, delegating tasks, and ensuring customer satisfaction, as well as compliance with safety and quality guidelines.

Responsibilities
  • Lead by example, demonstrating integrity and professionalism at all times.
  • Schedule and manage team members to ensure efficient completion of tasks.
  • Treat staff with respect and dignity, fostering a positive work environment.
  • Train and mentor team members to achieve top-tier performance.
  • Evaluate team performance, identifying areas for improvement and implementing corrective actions.
  • Address client concerns, providing excellent customer service.
  • Report equipment or supply needs to management.

Qualifications
  • Fluency in both English and Spanish (required).
  • Previous experience in commercial cleaning or facilities management (preferred).
  • Proven leadership skills with experience in supervising a team.
  • Quickly assess issues, understand priorities, and take action accordingly.
  • Strong communication and organizational skills.
  • Ability to multitask and work efficiently under pressure.

Salary and BenefitsThe estimated salary for this position is $40,000-$60,000 per year, depending on experience. We offer competitive pay, opportunities for career growth and advancement, training and development programs, paid time off, and other benefits.

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