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Recreation Attendant

2 months ago

Great Neck, New York, United States Omni Hotels & Resorts Full time

Job Summary

We are seeking a highly motivated and enthusiastic Recreation Attendant to join our team at Omni Amelia Island Resort. As a Recreation Attendant, you will be responsible for overseeing the successful execution of craft bar experiences and family entertainment, engaging with guests, and creating memorable vacation moments.

Key Responsibilities

  • Set up and break down daily crafts and activities according to the schedule, effectively handle guest opportunities, demonstrate creativity, crowd management, and enthusiasm.
  • Excellent skills in microphone usage and public speaking, moderate skills in technology and AV equipment with a willingness to learn more.
  • Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings.
  • Knowledgeable about all hotel amenities; ability to communicate with guests of all ages.
  • Attend and participate in Beach and Pool Operation meetings and monthly All Together Get Together.
  • Associate must be able to walk throughout property, have a valid driver's license, communicate clearly and effectively to our guests, multitask effectively.
  • Maintain clear communication with associates and guests.
  • Be knowledgeable of Omni's culture.
  • Knowledgeable of other Omni outlets and company events to promote to guests.

Hotel Specific Responsibilities

  • Lead pool deck in organized games and activities with energy and enthusiasm.
  • Work daily crafts and activities by providing guest assistance including but not limited to, providing guests with property information, on property directions, quality service, energetic execution of crafts and activities, escorting guests while providing top-tier customer service.
  • To enthusiastically greet and converse with guests.
  • Assist with routine cleaning of the craft hut and all activity equipment (e.g. sweeping, cleaning, emptying trash, picking up towels and trash, organizing and inventory) and cleaning up after any craft/activity to include beach, pool, conference center, etc.
  • Engage guests of all ages in different ways to explore Omni Amelia Island and surrounding areas with a variety of options.
  • Assist in all other aspects of the recreation department as needed.
  • Answer phones with greeting and assist guests with any questions or reservations.
  • Actively participate in the assurance of the safety of all guests.
  • Work holiday special programs as scheduled.
  • Treat everyone with courtesy and respect at all times.

Requirements

  • Valid driver's license.
  • Able to lift and lift up to 50 pounds.
  • Able to stoop, stand, push, pull, and walk or stand for long periods of time.