Security Officer

2 weeks ago

Stamford, Connecticut, United States Aimbridge Hospitality Full time
Job Summary

Aimbridge Hospitality is seeking a highly skilled and detail-oriented Security Officer to join our team at the Holiday Exp Ft Lauderdale. As a key member of our safety and security team, you will be responsible for ensuring the well-being and safety of our guests, employees, and property.

Responsibilities
  • Provide a high level of visibility and approach all encounters with guests and employees in a friendly and service-oriented manner.
  • Maintain regular attendance and adhere to Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
  • Answer phone and dispatch in a timely manner, and demonstrate proper two-way radio etiquette at all times.
  • Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
  • Investigate room thefts, auto accidents/thefts, and assault complaints for guests, and serve as the first responder partnering with Department Head/Hotel leadership to write the incident report.
  • Assist outside agencies as necessary, and provide escort services as required.
  • Be knowledgeable about hotel and guestroom locking systems, and respond to security alarms and monitor TV cameras (CCTV) (if applicable).
  • Challenge suspicious persons, conduct rounds checking for safety hazards, and pick up items left on the property.
  • Assist during medical emergencies, administering First Aid/C.P.R/Heimlich maneuver as necessary.
  • Complete Incident/Accident Reports in a clear and concise manner, and receive deliveries, deliver requested items to guest rooms as needed.
  • Handle items for "Lost and Found" according to the standards, and work special functions, attend meetings, and/or perform other duties as required.
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.

We are an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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