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Customer Service Representative

2 months ago

Hempstead, United States Domino's Franchise Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Manage large volumes of customer inquiries and resolve issues in a timely and professional manner
  • Assist customers with product and service information, and provide solutions to their problems
  • Identify and assess customer needs, and provide personalized service to meet those needs
  • Handle customer complaints and provide appropriate solutions to resolve the issue
  • Follow established procedures and guidelines to ensure high-quality customer service
Requirements
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong problem-solving skills and ability to think critically
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.