Seasonal CLUB Outfitter
4 weeks ago
The CLUB Customer Service Outfitter provides world-class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member.
The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.
Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
Helps meet metric goals and objectives for self and store.
Keeps CLUB inventory accurate and keeps the CLUB Booth clean and organized.
Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
Experience in a customer service environment.
Key Responsibilities:
- Provide exceptional customer service to guests
- Present customers with the benefits of becoming a CLUB Member
- Execute account servicing and other CLUB processes
- Supports a strong commitment to world-class customer service
- Helps meet metric goals and objectives for self and store
- Keeps CLUB inventory accurate and keeps the CLUB Booth clean and organized
- Provides full CLUB Member experience including service processes
Requirements:
- Experience in a customer service environment
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Benefits:
- Dental
- 401k Retirement Savings
- Paid holidays
Bass Pro Shops is an equal opportunity employer and welcomes applications from diverse candidates.
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