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Plasma Center Receptionist
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused Receptionist to join our team at BioLife Plasma Services. As a Receptionist, you will be the first point of contact for our donors and will play a critical role in ensuring a positive and efficient experience for them.
Key Responsibilities:
- Answer phones and greet all visitors to the facility, including new and repeat donors, promptly and with excellent customer service skills.
- Assist donors with appointments, create or pull donor record files, and provide customer service to donors and fellow employees.
- Maintain an orderly filing system, purge records, and report to the center management team on operational opportunities for continuous improvement.
What You Bring:
- A high school diploma or equivalent.
- The ability to walk and/or stand for the entire work shift.
- Availability to work evenings, weekends, and holidays.
- Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance.
- 1 or more years minimum experience working in a customer or patient-facing role is helpful.
What We Offer:
At BioLife, we are committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. We offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement.
Join Our Team:
As a Receptionist at BioLife, you will have the opportunity to work in a fast-paced and dynamic environment, interacting with donors and colleagues from diverse backgrounds. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.
