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Maintenance Technician
2 months ago
Kettler is seeking a skilled Maintenance Technician to join our team at The Aster in Cary, NC.
Job SummaryThe Maintenance Technician will be responsible for performing general maintenance, repairs, and responding to service requests of residents. This role requires a strong work ethic, a passion for helping people, and a commitment to delivering exceptional customer service.
Key Responsibilities- Handle multiple residential service requests daily.
- Respond to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing, and appliance repair.
- Participate in all maintenance projects.
- Prepare vacant units for market-ready status through turn-over repairs and improvements.
- Perform preventive maintenance repair on all systems at the property.
- Perform general repair of property grounds, apartments, and building exteriors.
- Demonstrate customer service skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
- EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
- 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
- Valid Driver's License and must live within 30 minutes of the property.
- Outstanding customer service and focus on providing residents with timely and accurate responses.
- Ability to use a computer.
- Good English communication skills, both verbal and written.
- Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.
Kettler offers a competitive salary and benefits package, as well as opportunities for growth and development.
