Cloud Storage Engineer
3 days ago
Job Description
The Platforms Operations team owns the strategy, certification, and release of Qumulo's Software on new OEM/ODM Platform designs, alongside ensuring all vendor-related CSAT issues are reviewed, root-caused, and corrective actions are put in place in a timely manner. As part of this team, you will support new product introduction and prototyping activities for Scale-Anywhere platforms at OEMs/ODMs: On-prem and Edge, providing technical support to resolve platform-related issues, and acting as an escalation point of contact for all vendor/OEM/ODM issues in the field. Your responsibilities will include creating and maintaining comprehensive documentation for system configurations, processes, and procedures, as well as working with contract manufacturers and component suppliers to drive field technical issues to closure and corrective action implementations. You will also generate fleet impact reports and actionable insights from machine logs and structured hardware metrics data, and debug electronics hardware with an analytical approach.
Requirements
To succeed in this role, you will need a minimum of 5 years of related experience with a Bachelor's degree in EE, CS, CE, or Networking Engineering; or equivalent work experience. Experience in Enterprise Storage Systems is preferred, including but not limited to, working knowledge of key components such as motherboards, SSDs, HDDs, CPUs, and Networking switches. Familiarity with networking protocols and security principles is also required. Strong problem-solving and troubleshooting skills are essential, as well as effective verbal and written communication skills. Knowledge of Product Life Cycle Management systems such as SAP/Agile/Arena/Oracle is a plus. Additionally, knowledge of Python/Linux/Unix, SQL, and/or AWS S3 is preferred.
We value teamwork, innovation, and customer satisfaction.
If you're interested in building a career at Qumulo, please submit your application with a cover letter and resume.
Benefits
Our benefits package includes healthcare benefits, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible time off, and paid holidays.
About Us
We are an Equal Opportunity Employer and welcome candidates from diverse backgrounds and experiences.
How to Apply
Please submit your application through our website, including a cover letter and resume. We look forward to hearing from you
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