IT Director
4 weeks ago
Job Summary:
Spectrum Health and Human Services is seeking a highly skilled IT Director to lead our organization's technology initiatives. As a key member of our executive team, you will be responsible for overseeing and managing department application systems for business functions and enterprise-wide IT as well as data management.
This position requires a strong leader who can provide agency-wide leadership while being responsible for overseeing and managing department application systems for business functions and enterprise-wide IT as well as data management. You will be responsible for applications both in-house developed solutions, the configuration of packaged products created by third parties, or configuration, implementation, and support of cloud solutions.
Key Responsibilities:
- Coordinate with organization leadership on the ongoing design, implementation, and maintenance of the IT, networks, and infrastructure, and all other technology for the organization.
- Mentor and foster IT teams to succeed and meet departmental goals and objectives
- Develop staff to high-performance levels by providing leadership, coaching, and timely feedback to direct reports.
- Provide first-responder, hands-on, direct technology, equipment, and database support to staff and client users. Determine when IT and data support issues should be escalated to third-party vendors.
- Act as liaison to outside vendors and contractors to provide additional managed IT, network communications, and data-related services as needed.
- Manage and support an EHR/EMR and a linked SQL database, including supporting and training users, managing and encouraging user adoption, and ensuring the successful flow of data into and out of both data systems.
- Use data systems to provide business intelligence for data-driven decision-making and strategic planning for the organization through hands-on report design and by teaching staff how to improve their reporting acumen.
- Support the preservation of data integrity and security by implementing and monitoring disaster recovery, backup procedures, information security, remote access protocols, and other control structures put in place.
- Implements business systems plans, directing development, release, and maintenance of systems, applications, and process IT controls.
- Focuses on the human organizational aspects of business processes and their transformation relating to their adoption and use of systems.
- Assists with coordinating systems IT control and quality assurance initiatives.
- Works with the Chief Information Officer and Security Officer to prepare and gain approval for portions of the IT budget relating to application development and IT Quality Assurance.
- Assumes primary responsibility for managing the assigned budget.
- Work closely with the Chief Information Officer and Security Officer annually to develop strategic plans to enhance existing technology and leverage AI to advance enterprise networks further
Requirements:
- Proven analytic skills, including mining, evaluation, analysis, and visualization
- Strong data visualization and predictive modeling
- Proven Leadership and communication skills
- Technical writing experience in relevant areas, including queries, reports, and presentations
- Strong SQL or Excel skills with the ability to learn other ETL tools
- Experience with database and model design and segmentation techniques
- Strong technical, analytical and problem-solving skills.
- Ability to work well under pressure and meet deadlines
- Proven success in a collaborative, team-oriented environment and teamwork skills
- Experienced with Microsoft Cloud Services and M365 Products
Education Requirements:
Bachelor's degree in Information Systems, Data Analytics, Business, or related discipline and equivalent experience to meet the position's needs.
Experience:
Minimum of 5 years experience in Information Technology with a minimum of 3 years involving direct supervision in an IT and Data environment.
Minimum of 5 years of experience in data and analytical concepts in a data-driven environment
Successful development and implementation of applications in new computing architecture environments using new and emerging technologies.
A track record of leadership skills working closely with technical staff through various life-cycle phases.
Must possess a valid Driver's License with a satisfactory driving record and possess a personal vehicle for job requirements.