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Community Association Manager

4 weeks ago

Greensboro, North Carolina, United States Jobs for Humanity Full time
Community Association Manager Job Description

Jobs for Humanity is collaborating with Upwardly Global and Associa to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Overview:

Associa is a leading provider of community association management services, with over 225 branch offices across North America. Our team of 11,000+ professionals delivers unrivaled education, expertise, and innovation to communities worldwide.

Job Summary:

We are seeking a talented Community Association Manager to join our team. As a Community Association Manager, you will provide overall supervision of a community association, interacting with internal and external customers, including homeowners, vendors, board members, and committee members.

Key Responsibilities:

  • Supervise the operation and administration of the Association in accordance with management agreement and Association policies and procedures.
  • Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
  • Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
  • Ensure Associa community management tools are being effectively developed and utilized.
  • Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
  • Provide recommendations to the Association Board of Directors and committees regarding major capital expenditures.
  • Monitor corporate and client delinquency rates and collections process for account portfolio.
  • Attend Board meetings and community events as needed.
  • Prepare Board packages according to established time frames.
  • Ensure Board of Directors is aware of legal actions involving the Association.
  • Maintain unit and contract files relating to the operations of the Association.
  • Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
  • Responsible for maintenance of C3 data base, including updating resident information.
  • Responsible for routine and special project vendor management.
  • Responsible for oversight of Associa staff as contract provides.
  • Coordinate and/or oversee inspection of building facilities and/or common areas.
  • Oversee the AP process in accordance with Associa home office processes and procedures.

Requirements:

  • Knowledge of Microsoft Office products at a proficient level.
  • Knowledge of communities/property/real estate and homeowners associations.
  • Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
  • Knowledge of typical business correspondence at a proficient level.
  • Knowledge of conflict resolution techniques at a proficient level.
  • Professional communication skills.
  • Professional customer service skills.
  • Self-motivated, proactive, detail-oriented, and a team player.
  • Time management and time-critical prioritization skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.