Receptionist for Hospitality

We are seeking a dedicated and enthusiastic individual to become a vital part of our team. As a Front Desk Agent, you will serve as the initial point of contact for our guests, delivering outstanding customer service and ensuring a pleasant experience throughout their stay.

• Greet and assist guests during the check-in and check-out procedures
• Manage guest registration, payments, and room allocations
• Respond to guest inquiries and requests in a timely and professional manner
• Address and resolve guest issues and complaints to enhance satisfaction
• Maintain a thorough understanding of hotel services and local attractions to provide accurate information
• Foster positive relationships with guests and team members

• Previous experience in customer service is preferred
• Strong attention to detail and organizational capabilities
• Excellent verbal and written communication skills
• Familiarity with hotel operations is advantageous

If you possess a friendly demeanor and a passion for the hospitality industry, we invite you to explore this rewarding opportunity to contribute to our team at Courtyard by Marriott.