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Customer Service Representative

2 months ago

Lake Charles, Louisiana, United States Bath & Body Works Full time

About Us

Bath & Body Works is a leading fragrance retail brand, delivering fashion, trend, and newness through globally inspired products. We're a dynamic and profitable retailer, committed to creating a positive, high-energy environment for our customers and associates.

The Opportunity

We're seeking a Sales Associate to join our team in a store environment. As a Sales Associate, you will be the face of Bath & Body Works, understanding customer needs and helping them find the best products. Your role will involve:

  • Consistently executing our selling model in a fun, team environment
  • Meeting sales goals and expectations during scheduled shifts
  • Building a highly satisfied and loyal customer base through engagement, product recommendations, and sales conversion
  • Supporting product replenishment activities to maintain a full and abundant store
  • Assisting with floorset execution, window changes, visual presentation, and marketing placement as needed
  • Abiding by our values, policies, procedures, and safety messages

What You Can Expect

We offer a merchandise discount of 30% at Bath & Body Works, mental health and well-being services, and an opportunity to save in the BBW 401(k) after one year of service and 1000 hours worked. You'll have the chance to work in a fun, rewarding environment where you can be yourself and contribute to making the world a brighter, happier place through fragrance.

Qualifications

We're looking for individuals with demonstrated sales and customer service results in a fast-paced environment. You should be available for varied weekly shifts, including weekends, closing, and peak hour shifts. Effective communication skills, a willingness to receive feedback, and the ability to act on it are essential.