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Bilingual Enrollment Specialist

2 months ago


Anderson, Indiana, United States Meridian Health Full time
Enrollment Specialist/Outreach Coordinator Opportunity

At Meridian Health Services, we're dedicated to providing whole-person healthcare that integrates physical, mental, and social well-being. We're seeking a skilled Enrollment Specialist/Outreach Coordinator to join our team and help individuals achieve their optimum health.

Key Responsibilities:
  • Schedule appointments to assist clients and community members in completing Medicaid, SNAP, HIP, CHIP, and Marketplace applications.
  • Conduct public education activities to raise awareness about coverage options available under Medicaid, CHIP, and the Marketplace.
  • Provide referrals to applicable offices of health insurance consumer assistance or ombudsmen to address consumer grievances, complaints, or questions about their health plan, coverage, or determinations.
  • Conduct enrollment activities at outreach events when appropriate.
  • Demonstrate the capacity to conduct in-reach with currently uninsured health center patients and outreach to non-health center patients in their approved service area.
  • Educate consumers and assist with Medicaid re-determinations when requested.
  • Assist consumers with updating their insurance plans when they have a life-changing event.
  • Assist clients through the appeal process, including initiating the appeal request, printing and providing updated medical records, and attending the appeal hearing.
Requirements:
  • High school diploma or equivalent required; Associate's degree in Business or Human Services Related Field preferred.
  • Eligible to become Certified Indiana Navigator and Federal Certified Application Counselor within three months of employment required.
  • Continuing education requirements for both certifications required.
  • Previous work experience in a medical setting preferred.
  • Valid driver's license, a driving record meeting Meridian's requirements, reliable transportation, and proof of auto insurance.
  • Bilingual in Spanish and English.
Benefits:
  • Health, dental, vision plans.
  • Merit-Based Compensation Plan.
  • Voluntary benefits, including critical illness, short-term disability, etc.
  • 401(k) with company contribution.
  • Generous PTO plan.
  • Wellness plan.
  • Paid Holidays.
  • Life balance-oriented organization.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify. We recommend that all individuals who join Meridian have a flu shot and Covid vaccination to further protect our staff and patients. We adhere to Covid-related protocol, including wearing masks, social distancing, and sanitizing.