Room Attendant

1 month ago


Barnard, United States Relais & Châteaux Full time
Company Overview

Relais & Châteaux is a prestigious collection of exceptional hotels and gourmet restaurants, dedicated to providing a unique experience in hospitality. Our properties are renowned for their commitment to quality and excellence, ensuring that every guest enjoys a memorable stay.

As a leader in the luxury hospitality sector, we understand that our success is driven by the exceptional service provided by our dedicated team members.

We are proud to be an equal opportunity employer, fostering an inclusive environment free from discrimination and harassment based on any protected characteristic.

Position Overview

$1000 Sign-On Bonus

Role Summary

The Room Attendant is responsible for maintaining the cleanliness and presentation of guest accommodations and shared spaces, adhering to the high standards set by Relais & Châteaux. This role requires meticulous attention to detail and efficient resource management.

Key Responsibilities

Typical duties include, but are not limited to:
  • Preparation: Conducting inventory checks and organizing supplies for daily tasks.
  • Room Service: Performing thorough cleaning and sanitization of guest rooms, including bathrooms and living areas; ensuring all amenities are replenished.
  • Turnover Duties: Preparing rooms for new arrivals by stripping beds, cleaning, and restocking supplies.
  • Common Area Upkeep: Maintaining the cleanliness and aesthetic appeal of all public spaces.
  • Laundry Management: Collecting and transporting linens to the laundry facility; operating machines and managing the folding and storage of clean items.
  • Supply Restocking: Monitoring and replenishing housekeeping supplies as needed.
  • Workspace Maintenance: Keeping the housekeeping areas, including laundry and break rooms, clean and organized.
  • Vehicle Operation: Safely driving company vehicles to transport supplies and maintain cleanliness.
  • Efficiency: Committing to thorough, timely, and detail-oriented work practices.
  • Reporting: Identifying and reporting maintenance issues or inventory discrepancies.
  • Additional Duties: Performing other responsibilities as assigned.
Qualifications

  • Positive attitude with a strong commitment to service excellence.
  • Ability to work independently with minimal supervision.
  • Team player who collaborates effectively with colleagues and supervisors.
  • Strong communication skills.
  • Comfortable using cleaning products and equipment.
  • Detail-oriented with a focus on quality service.
  • Safety-conscious and aware of best practices.
  • Professional demeanor when interacting with guests.
  • Good judgment and decision-making abilities.
  • Flexible schedule to accommodate business needs.
  • Reliable attendance and punctuality.
  • Prior experience in a similar role is preferred but not mandatory.
Education and Training Requirements

  • Experience in cleaning and familiarity with safe cleaning practices.
  • Basic knowledge of health and safety protocols.
  • High School diploma or equivalent is required.
Working Conditions

  • Ability to work in various weather conditions while transporting supplies.
  • Regular lifting of 10 to 15 pounds, with occasional lifting of up to 40 pounds.
  • Frequent walking, bending, and moving throughout the shift.
  • Work is primarily conducted on foot for the duration of the shift.
Additional Benefits

  • Property Gratuities
  • Up to 4 weeks of paid time off
  • Paid sick leave
  • Holiday pay
  • Overtime compensation
  • Health and vision insurance
  • Life insurance
  • 401k matching
  • Daily staff meals
  • Relocation assistance
Note

This job description is intended to provide a general overview of the position and is not exhaustive. Employees may be required to perform additional duties as assigned by their supervisor.
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