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Cashier - Summer Season

2 months ago

Winter Park, Colorado, United States Winter Park Resort Full time

Job Summary

The Cashier is responsible for accurately charging guests for items being purchased and ringing up these items on the appropriate register. This position requires a working knowledge of unit functions, including front of the house setup, monitoring, and basic food preparation. The Cashier must also be knowledgeable about Colorado Liquor Code and responsible for clerical functions of the unit.

Key Responsibilities

  • Transact sales on a POS system in an efficient and friendly manner
  • Accuracy is a must (all drawers shall be within.5% or $10 whichever is greater)
  • The highest integrity is expected
  • All thefts will be reported to a manager immediately
  • Every attempt to please the guest will be made
  • Coordinate the efficient flow of people from the scramble area to the seating area
  • Every guest will be greeted, made small talk with, thanked for coming, and invited back
  • Support members through teamwork and mutual respect
  • Keep drink stations clean, cups stocked, and ice filled
  • Cashier shall be available to our guests and employees at all times
  • Cashier position is empowered to serve it up, fix it up, with a monetary limit to be decided upon by the manager of the unit
  • Transact sales with a transaction time (TBD by unit manager)
  • Verify cash drawer and reserve each and every shift before opening
  • Keep cash handling area stocked with necessary documents and properly cleaned
  • Know policies regarding accepted payments
  • Act as a liaison between guests and management
  • Answer inquiries from guests
  • Make the guest feel welcome
  • Engage in small talk and always smile
  • Answer incoming phone calls in a timely, professional, and courteous manner
  • Clock in for your shift once appearance requirements are met and you are in uniform
  • Check with Manger for any special events
  • Maintain work area (keep it clean and organized)
  • Assist in the general cleaning of the building
  • Check restrooms throughout the day and keep them maintained and stocked
  • Do the 4 foot rule, there is always something to do
  • Get debris off the floor
  • Keep walls clean
  • Keep heat registers clean
  • If there is something on the wall, clean it off
  • Tables and chairs will always be neatly arranged, according to seating charts
  • Acknowledge every guest
  • If a guest needs help, help them
  • Have a sanitizer bucket ready with a clean rag in the solution so you are prepared
  • Remove trays and take to the dish room
  • Empty trash and replace liners as needed (replace when full)

Requirements

  • High School Diploma or GED required
  • TIPS certification desirable
  • One year FOH experience desirable
  • Working knowledge of Microsoft Office and basic computer functionality desired
  • Working knowledge of local liquor and health codes

Working Conditions

This position may be required to work evenings, weekends, and holidays. The most work tasks are performed indoors. Temperature is moderate and controlled, and the noise level in the work environment is usually moderate.

Physical Demands

This position requires the ability to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl, and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 40 pounds on a regular and continuing basis.

Benefits

Winter Park Resort offers a variety of perks and benefits to its employees, including a free season pass to Winter Park and access to all 15 Alterra Resorts throughout North America, discounted tickets for friends and family, medical, dental, vision, life, AD&D, short-term and long-term disability insurance, EAP, HSAs, FSAs for eligible employees, 401(k) plan with a generous company match, paid parental leave of up to 6 weeks for eligible employees, and more.