Multifamily Leasing Representative

Job Title: Multifamily Leasing Representative

Job Summary:

We are seeking a highly motivated and organized Multifamily Leasing Representative to join our team at Drucker + Falk. As a Leasing Representative, you will be responsible for leasing apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.

Key Responsibilities:

1. Lease apartments at the highest effective rent level possible.
2. Maintain a courteous and helpful attitude at all times.
3. Respond to resident requests promptly and courteously.
4. Be aware of company and community policies and be able to explain them to residents and potential residents.
5. Have a comprehensive working knowledge of all lease-related documents and be able to accurately complete them in a timely manner.
6. Maintain accurate resident files in accordance with Drucker + Falk Company policy.
7. Enter into the computer data relative to residents and potential residents in accordance with company policy.
8. Assist in developing and maintaining a resident retention/renewal program to achieve optimum increases and conversion ratios.
9. Inspect apartments prior to move-in to ensure market-ready status.
10. Assist in the leasing activities and resident relations.
11. Be aware of the rent levels and amenities of competitive communities.
12. Be aware of all community and area facts and statistics.
13. Assist in preparing the competitive market survey report as needed.
14. Greet new residents and assist with the move-in process.
15. Verify application data.
16. Qualify potential residents.
17. Show the model and available ready vacancies.
18. Participate in the coordination of community-sponsored events.
19. Become certified as a Leasing Specialist through the company's in-house training program.
20. Travel is required. Reasonable or limited use of your vehicle is required from time to time.
21. Perform other duties as assigned.
22. Occasional weekend hours may be required.

Qualifications:

• Strong administrative skills.
• Ability to successfully interact with people.
• Good organizational skills.
• Good verbal skills.
• Strong customer service/satisfaction philosophy.
• Proficient sales skills.
• Professional image.

Additional Information:

Position offers outstanding growth potential, paid sick leave, vacation & holidays, full benefits, and 401K participation. Equal Opportunity Employer. Drug Free Workplace.