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Software Engineering Manager

2 months ago

San Diego California, United States ServiceNow Full time
About the Role

We are seeking a highly skilled Software Engineering Manager to lead our team of DevOps engineers in delivering high-quality solutions for our performance tools.

Key Responsibilities
  • Drive CI/CD Infrastructure/Security: Develop and implement CI/CD pipelines for HW management and daily performance tools related operations.
  • Agile Methodologies: Bring agile methodologies to infrastructure operations and code development to improve efficiency and effectiveness.
  • Security and Risk Management: Stay current on emerging security technologies, vulnerabilities, risks, and trends, and implement best security practices and optimization.
  • Team Management: Manage and develop a team of 4-6 engineers with a passion for building the best security and operational experience for our performance tools.
  • Process Development: Develop formal team processes, metrics, and drive adoption to ensure seamless operations.
  • Goal Setting and Achievement: Set and meet quarterly goals (and OKRs) with the team to drive success.
  • Reporting and Monitoring: Coordinate, monitor, and report on key results for the team to ensure alignment with company objectives.
  • Best Practices: Identify, communicate, and recommend best practices for DevOps operations and HW management.
  • Collaboration: Collaborate with team members on day-to-day activities, prioritize, and drive to deadlines.
  • Interdepartmental Collaboration: Work closely with product management, design, support, development, and other teams to deliver high-quality solutions.
  • Critical Thinking: Be comfortable and use critical thinking to solve ambiguous problems.