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Pediatric Service Coordinator

3 weeks ago

Saint Cloud, Minnesota, United States Nemours Children's Health Full time
Job Title: Pediatric Service Coordinator

Estimated Salary: $42,000 - $62,000 per year

Key Responsibilities
  • Provide exceptional customer service by answering phone calls promptly and triaging calls effectively.
  • Collect, maintain, and ensure accuracy of patient information through standard business practices.
  • Coordinate all necessary paperwork for registration, scheduling, and appointment processes.
  • Manage no-shows and cancellations, confirm appointments with patients/guardians, and prepare charts with the appropriate paperwork for physician visits.

This position requires a high school diploma, specialized training beyond high school, and a minimum of one to three years' experience in customer service or healthcare. Travel to other primary care locations for coverage may be required.