Quality Assurance Manager

3 days ago


Clinton, Illinois, United States Tekni-Plex Full time
Job Title: Quality Supervisor I

Job Summary:

The Quality Supervisor I is responsible for overseeing the daily operations of the Quality Lab Technicians in the QA Department. This role involves planning, coordinating, and directing quality control and quality assurance programs to ensure continuous production of products that meet established standards.

Key Responsibilities:

  • Manage and direct the Quality Lab Technicians in the QA Department
  • Plan, coordinate, and direct quality control and quality assurance programs
  • Ensure continuous production of products that meet established standards
  • Provide quality education, performance measurements, and quality improvement directions
  • Support metrics and participate in ISO 9000 Quality Management System
  • Oversee document control functions and support a culture of continuous improvement
  • Collaborate with local management and production personnel to achieve safety objectives
  • Provide timely feedback to Manufacturing Operations and Process Engineering on quality issues
  • Responsible for issuing Internal Quality Alerts, Internal Rejects, and 8D
  • Monitor Corrective Action and Preventative Action or Root Cause Corrective Action
  • Support and participate in the ISO 9000 Quality Management System
  • Understand statistical analysis and its relation to manufactured goods
  • Experience with researching production records for internal rejections
  • Reading specifications and tolerances, and general blueprint reading
  • Ability to make decisions or come to a consensus decision with peers
  • Understanding of on-line data acquisition from Laser-Mic system
  • Data Mining and high-level Excel-based understanding of Quality Reporting and Investigation
  • Utilize company systems and PC software to develop, maintain, and generate effective reporting systems
  • Oversight knowledge of performing calibrations and laboratory testing
  • Ability to train others in ISO, GMP, and HACCP
  • Responsible for logging all GMP and HACCP records
  • Knowledge of proper packaging and labeling
  • Ability to work unsupervised with limited direction
  • Maintain strong channels of communication with customer service, production, and shipping
  • Participate in regular departmental planning meetings
  • Support Quality Manager in all aspects of Quality function
  • Maintain a highly professional, positive attitude and demeanor
  • Ability to maintain employee documentation logs
  • Ensures Quality Department procures necessary items for functions

Qualifications:

  • Supervisory Responsibilities: Directly supervises the employees in the quality department
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Education and/or Experience:

  • Previous experience as a Quality Technician, or ASQ Quality Related Certification, or Bachelor's Degree from an accredited university
  • Previous Management experience will be reviewed upon an individual basis
  • Must be proficient with Microsoft office, including a high level of experience with Microsoft Excel, Power-Point, Outlook, and general knowledge with Minitab
  • Previous Experience with ISO 9001:2015 Standard, Procedure and Documentation
  • Knowledge of certification for maintenance or repair of equipment


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