Casework Specialist

7 days ago


Phoenix, Arizona, United States Rafi Law Group PLLC Full time
Job Description

Rafi Law Group PLLC is seeking a highly skilled Casework Specialist to support clients during their time of need and assist the firm with retention of clients.

This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment.

The ideal candidate must have personal injury experience, be multi-task oriented and able to work in a fast-paced environment while providing quality service under the supervision of an Arizona Attorney.

Key Responsibilities:
  • Establish professional relationships with clients.
  • Gather required new case information for Attorneys.
  • Handle high volume of incoming calls and walk-in clients.
  • Determine potential new case qualifications.
  • Schedule same-day appointments for potential new clients.
  • Create client files in Filevine.
  • Upload relevant documentation in Filevine.
  • Schedule clients with medical providers with Attorney.
  • Retain new clients for personal injury cases.

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