Network Infrastructure Specialist
7 days ago
Overview
The Network Administrator II participates in data network maintenance and support, ensuring seamless connectivity across WAN/LAN/wireless infrastructure. This role involves performing maintenance procedures on networking hardware, cabling, operating systems, and infrastructure, while staying current on developments in telecommunications and networking technology.
Responsibilities:
- Demonstrate expertise in advanced router and switch management and configuration, as well as wireless infrastructure and circuits such as ATM, gigabit, and metro Ethernet.
- Provide exceptional customer service, communication, and human relationship skills when interacting with customers, colleagues, and vendors.
- Identify and manage intermediate-level problems and issues with assigned production systems.
- Utilize standard and ad-hoc procedures to perform problem resolution for systems and report status accordingly.
- Participate in the testing of telecommunications and networking upgrades and enhancements.
- Maintain technical documentation on assigned systems and update telecommunications and networking technical standards and procedures.
- Ensure data accuracy in network management tools and produce required department reporting associated with projects and problems assigned.
- Manage internal projects, including tasks, deadlines, and reporting.
- Collaborate in departmental programs that promote exceptional customer service and adhere to established policies, procedures, and standards defined by the department.
- Develop and document procedures for day-to-day tasks within assigned areas of support and maintenance.
Requirements:
- Bachelor's degree in Computer Science or relative field or 2 years equivalent experience.
- Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments is desired.
- Ability to configure, troubleshoot, and deploy WAN circuits using PTP, ASE, MPLS (etc).
- Knowledge of EIGRP, OSPF technologies, and ability to implement and troubleshoot Layer 2 and Layer 3 networks.
- Experience working with Cisco and/or Aruba wired and wireless products.
- Familiarity with monitoring products, preferably Solarwinds.
- Understanding of Windows Operating Systems, Microsoft AD, DHCP, DNS, and IPAM technologies.
- Good documentation skills using Microsoft Visio and/or other documentation software/systems.
- Detail-oriented individual with strong problem-solving skills and ability to work independently.
- Strong customer service and interpersonal skills.
- Effective time management skills and ability to multitask.
- Reliable transportation and willingness to travel regularly within the area of responsibilities.
- 1 – 3 years of experience preferred; CCNA certification is beneficial.
Estimated Salary: $70,000 - $90,000 per year
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