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Patient Transition Clinical Educator

2 months ago

Chantilly, Virginia, United States Option Care Health Full time

Extraordinary Careers. Endless Possibilities.

With the nation's largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. stands as the foremost independent provider of home and alternate site infusion services across the United States. Our dedicated team of over 6,000 members, including 2,900 skilled clinicians, is committed to enhancing care standards for patients with both acute and chronic conditions nationwide. Through our clinical expertise and extensive reach, we are transforming the infusion care experience for patients, clients, and employees alike.

As a proud recipient of the Gallup Exceptional Workplace Award for two consecutive years, we understand that part of being extraordinary involves fostering a diverse and thriving workforce that mirrors the communities we serve. We are dedicated to cultivating a culture that is inclusive, respectful, engaging, and rewarding for all team members, and we actively seek to hire, develop, and retain a diverse workforce.

Position Overview:

Compensation Range: $50/HR

The Clinical Transition Educator plays a pivotal role in delivering clinical education and training to facilitate the seamless transition of patients into the Option Care Health delivery model. This position also collaborates with the sales team to enhance the volume of patients transitioning to our care services.

Key Responsibilities:

  • Assess, educate, and train patients, caregivers, and facility personnel on the integration of OCH services and products in alternative settings, ensuring a successful transition to the Option Care Health delivery model.
  • Conduct thorough patient evaluations to determine eligibility for the OCH care delivery model.
  • Collaborate with the OCH sales team to identify educational needs related to clinical transitions and develop strategies to boost patient transition rates.
  • Safeguard the confidentiality of patient and proprietary information, adhering to legal standards for privacy.
  • Document educational activities accurately using OCH technology and applications.

Supervisory Responsibilities:

This position does not include supervisory duties.

Education and Experience Requirements:

  • Must possess an active and unrestricted Registered Nurse (RN) license.
  • A minimum of two years of experience in the healthcare sector is required.

Essential Qualifications:

  • Proven ability to build and maintain relationships with individuals at all organizational levels and within the business community.
  • Knowledge of standard practices for all services provided, as well as relevant regulatory standards (e.g., ACHC, URAC).
  • Experience in delivering customer service to both internal and external clients, ensuring quality service and evaluating customer satisfaction.
  • Basic proficiency in PC skills, including internet, email, Microsoft Word, Excel, and PowerPoint.
  • Ability to identify operational challenges and propose effective solutions to enhance processes.
  • Access to reliable transportation for travel to care facilities, home visits, and various hospitals. A valid driver's license and proof of insurance are required if using a personal vehicle.
  • Willingness to obtain nursing licensure in additional states as needed.
  • Strong organizational skills and the ability to deliver presentations effectively.

Travel Requirements:

This role requires 100% local travel to partner facilities, community hospitals, and medical offices to promote Option Care Services, process referrals, and provide live education and training support to patients, caregivers, and referral sources.

Preferred Qualifications:

  • Experience in home or alternate site infusion or discharge planning.
  • Background in expanding service provider partnerships.

Compensation:

Salary will be determined based on the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and market alignment. The pay range is $41.88-$69.81.

Benefits:

-401k

Option Care Health is committed to equal employment opportunity, ensuring that employment is available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.