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Campus Technician

2 months ago

Cleveland, Texas, United States International Leadership of Texas Full time
Job Summary

We are seeking a highly skilled and experienced Campus Technician to join our team at International Leadership of Texas. As a key member of our IT department, you will be responsible for providing technical support and maintenance services to our campuses.

Key Responsibilities
  • Technical Support
    • Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district.
    • Provide technical assistance to users of computers, instructional equipment, and software.
    • Install and configure application and operating system software and upgrades.
    • Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
    • Assist with the organization and distribution of technology-based material for classroom use.
  • Equipment Repair and Maintenance
    • Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.
    • Remove old equipment and perform data migration to new machines.
    • Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.
    • Maintain accurate records of time and materials required to perform repairs and service.
    • Ensure technology equipment in classrooms, instructional labs, and campus administrative offices meet the district standard of safe student instructional and staff working environment.
    • Analyze, resolve, or report complex PC and peripheral LAN/WAN connectivity failures/issues to the appropriate personnel.
    • Configuring PC, touchscreen devices, and other technology equipment to district wireless LAN.
    • Provide excellent customer technical and non-technical communication with follow-up/follow-through techniques.
  • Inventory
    • Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).
    • Identify, request, and control the inventory of repair parts.
  • Other
    • Compile, maintain, and file all physical and computerized reports, records, and other documents.
    • Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
    • Comply with all district and campus routines and regulations.
    • Follow district safety protocols and emergency procedures.
    • Respond to after-hours emergencies as needed.