Customer Service and Intake Coordinator

2 weeks ago


Baltimore, Maryland, United States R1 Full time
What You'll Do
In this role, you'll play a critical part in ensuring the smooth operation of our healthcare services. Your primary responsibilities will include collecting patient and insurance information, working efficiently across multiple screens and programs, and providing compassionate support to patients who may be anxious or concerned about their visit. You'll also be expected to maintain a fast-paced work environment, often on your feet assisting patients complete their registration.

Your Skills and Qualifications
  • A High School Diploma or equivalent
  • Excellent customer service skills, with a focus on building trust and rapport with patients
  • The ability to work accurately and efficiently in a fast-paced environment

Why Join Our Team?
  • A competitive hourly rate of $17-$21 per hour, based on location and experience
  • The opportunity to develop your skills and advance your career in a dynamic and supportive team environment
  • Ongoing training and support to ensure your success in this role

About Us
R1 is a leader in the healthcare industry, dedicated to delivering innovative solutions that improve patient outcomes and financial performance. We're passionate about creating a workplace culture that values diversity, inclusion, and employee well-being.
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