Dining Services Operations Manager
1 week ago
- Ensure quality customer care and service in all dietary-related operations
- Supervise the work of assigned staff, ensuring all policies and procedures are followed
- Monitor Dining Services employee schedules, and ensure the department is properly staffed
- Assist in the kitchen, including with stocking and preparation, as needed during the week
- Print meal tickets and deliver to residents
- Give residents menus, discuss likes/dislikes, and make recommendations and/or changes to menus
- Assist with cooking, dishwashing, distributing snacks, etc., as needed
- Interact with residents regarding dietary issues when Manager is absent
- Manage the working schedules of the Dining Services department
- Work with "Tray Tracker" software and assist with relevant computer work, as needed
- Assist in maintaining the department's budget
- Assist Director of Dining Services in conducting staff performance appraisals
- Remain on-call Monday through Friday and every other weekend
- Perform all other duties as required or directed
- Education: High School Graduate or General Education Degree (GED): Required
- Experience: One (1) to two (2) years of related experience; supervisory experience helpful
- Computer Skills: Experience with Tray Tracker software helpful; Must be able to proficiently operate a computer, the Internet, Microsoft Office and other relevant software, as well as basic office equipment
- Certifications & Licenses: Serve Safe training required; Must obtain and maintain mandatory, state/federal requirements and certifications for practice or occupation
- Other Requirements: Must be able to proficiently operate industrial kitchen equipment; Must have strong communication and interpersonal skills; Must demonstrate a high degree of patience, especially with residents and their families; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook
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