Security Operations Officer

2 weeks ago


San Antonio, Texas, United States H-E-B Corporate Full time
Key Responsibilities:
Maintaining financial oversight is essential for the growth of our organization.

The Loss Prevention & Security Division is dedicated to minimizing profit loss, systematically addressing shrinkage, and combating organized crime.

Security Officers play a vital role in safeguarding our assets—both personnel and physical resources—across various H-E-B locations.

As a Security Operations Officer, your duties will include protecting property from damage, theft, unauthorized access, and ensuring the safety of all non-retail facilities.

Upon meeting eligibility criteria, you will have the opportunity to become a stakeholder in the company, reflecting our commitment to dedication, hard work, and a focus on quality and customer service.

Do you possess:

A PASSION FOR PEOPLE:
the ability to engage with individuals at all levels with professionalism and composure?

A BUSINESS MINDSET:
an understanding of how your role contributes to our overall success and reputation?

A DRIVE FOR RESULTS:
the motivation to protect H-E-B Corporate properties and serve our community?

We seek candidates with:
- Relevant experience; background in law enforcement or military service is advantageous
- A valid firearms permit, or the capability to meet firearms licensing requirements
What will you do?
- Conduct regular inspections of facilities and grounds; check doors, windows, and gates for security compliance; take necessary actions if discrepancies are found
- Monitor access points and egress
- Provide friendly assistance to colleagues and visitors
- Process visitor access; verify identification
- Respond to and investigate alarms and disturbances; ensure the safety of personnel during emergencies
- Complete administrative tasks (e.g., security reports, daily activity logs, and related documentation)
- Maintain safety awareness; report incidents or violations
- Serve as a liaison with law enforcement on shared concerns
- Assist with internal inquiries
- Participate in or lead special projects
What is your background?
- High school diploma or equivalent
- 4+ years of relevant experience
- Experience in law enforcement or military is a plus
- First Responder certification is a plus
- A valid firearms permit, or the ability to meet firearms licensing requirements
Do you have the qualifications to excel as an H-E-B Security Operations Officer?
- Knowledge of access control, surveillance, and alarm systems
- Proficiency in proactive threat assessment techniques
- Competence in MS Office applications
- Strong verbal and written communication skills
- Ability to handle, maintain, and demonstrate proficiency with firearms
- Capacity to remain composed in emergency situations
- Ability to engage effectively with diverse groups, exercising sound judgment
- Skill in accurately entering information into data systems
- Willingness to work weekends, holidays, shift work, and extended hours
Can you...
- Successfully obtain Non-Commissioned/Commissioned Security Licenses through the Texas Private Security Board
- Complete an 80-hour training program for Level III or IV certification
- Pass annual background checks and random drug screenings
- Maintain high standards of personal hygiene and a professional appearance, including clean and pressed uniforms
- Successfully complete periodic physical capacity/agility assessments; maintain appropriate physical standards to respond to emergencies, restrain and apprehend suspects, and lift or move individuals or objects weighing up to 70 pounds
- Climb stairs; run, sit, climb, balance, stoop, kneel, crouch, crawl, reach
- Fulfill specific vision requirements, including close vision, distance vision, peripheral vision, and the ability to discern colors and work in low-light conditions (mandatory)
- Sit for extended periods
- Function in a fast-paced retail or office environment
- Work weekends, holidays; perform shift work (mandatory)
- Work extended hours (may exceed 40 hours)

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