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Customer Service Representative

1 week ago


South Burlington, Vermont, United States TD Bank Group Full time
About the Role:
As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences while processing everyday banking transactions with accuracy and efficiency. This role requires strong organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities:
  • Execute TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
  • Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
  • Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
  • Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management as necessary