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Repair Technician Associate

2 months ago

Indianapolis, Indiana, United States Epson America, Inc. Full time

Hourly Compensation: $18.00/hr.

Department: Depot-Repair Services

Work Shift: First Shift

Work Schedule: Monday to Friday, 6:00 AM - 2:30 PM OR 7:00 AM - 3:30 PM

Overtime may be necessary to complete job responsibilities.

About Epson

Epson stands as a leading global technology company committed to linking individuals, devices, and information through its innovative, efficient, compact, and precise technologies. The company's diverse product range includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing technologies, and industrial robotics, all aimed at fostering innovation and surpassing customer expectations in inkjet, visual communications, and robotics.

Employee Compensation & Benefits

  • Highly Competitive Base Salary
  • Potential for Overtime Earnings
  • Annual Employee Bonus Opportunities
  • Comprehensive medical, dental, vision, and prescription drug coverage effective from Day 1
  • Generous paid time off, including sick leave, vacation, and holidays
  • Income protection plans including life insurance, short-term disability, and long-term disability programs funded by Epson
  • Financial security plans including a 401K with company matching after one year
  • Educational reimbursement, employee assistance program (EAP), adoption assistance, employee discounts, and more

Key Responsibilities

In alignment with Epson's policies and procedures, you will be tasked with the following:

  • Conduct repairs on units under direct or limited supervision from management, adhering to written work instructions
  • Examine a unit's internal and external components to assess repairable versus non-repairable damage
  • Interpret and follow written technical service protocols to evaluate unit performance
  • Inspect and accurately assess test prints or images
  • Execute firmware updates
  • Perform final testing to verify repair outcomes
  • Utilize diagnostic software
  • Complete data entry tasks using available reporting systems
  • Carry out assigned tasks while maintaining efficiency, yield, and quality standards
  • Accurately maintain both electronic and paper records
  • Support depot operations by undertaking additional duties as assigned by management

The starting annual base pay for this position ranges from USD $17.00 to $18.00/hr. Please note that this position's salary range may encompass multiple levels. The actual base pay is influenced by various factors, including training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be adjusted in the future.

Epson America, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, and protected veteran status, as well as any other characteristic protected by federal, state, or local laws.