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Nursing Administrative Specialist

1 month ago

Oxford, United States Granville Health System Full time
Job Summary:

As a key member of the Granville Health System team, the Nursing Administrative Specialist will play a vital role in promoting high-quality, patient-centered care. This position will serve as a champion for setting the service culture for the organization, deploying nursing initiatives and processes to support patient care throughout the hospital.

This role will assist the organization in assessing the quality and effectiveness of nursing practice through the development, evaluation, and maintenance of clinical policies and procedures. The specialist will ensure compliance with regulations and current clinical practice guidelines.

The Nursing Administrative Specialist will lead clinical process improvement initiatives, providing operational oversight to projects as needed. They will analyze and evaluate patient care, work performance, and techniques through quality improvement, certification monitoring, mentoring staff, or other means as appropriate.

This position will implement an effective ongoing program to assess and improve the quality of nursing care delivered to patients. The specialist will evaluate the program's progress to the attainment of successful outcomes.

They will advocate and promote a culture of service excellence by bringing about long-term change in the organization while focusing on learning, leadership, and staff development.

The Nursing Administrative Specialist will promote teamwork and patient satisfaction, overseeing patient satisfaction and implementing service-oriented programs to facilitate excellent experiences for all customers of Granville Health System.

Key Responsibilities:

  • Develops the framework and protocols for deploying patient experience initiatives across the system.
  • Develops service, educational, and training programs throughout the system relating to the patient experience and service excellence.
  • Strategically develops, refines, and improves performance metrics and measurements methods using standardized and customized tools.
  • Presents monthly reports to the leadership group and C-suite on CAHPS information.
  • Educates staff on new evidence-based practices and performs process improvement.
  • Utilizes coaching, best practices, and collaboration with Risk Management, Quality, and Human Resources to obtain excellence.

Audit Charts for Regulatory Compliance Requirements:
'BSN and 5 years of experience is preferred. Strong knowledge of current evidence-based practice and nursing is required. Proficiency in Excel, Word, and PowerPoint is necessary. Strong written and verbal communication skills and the ability to review statistical data and report findings are essential.