Customer Experience Lead

7 days ago


Lancaster, California, United States Lassen s Natural Foods Full time

Estimated Salary: $65,000 - $85,000 per year, depending on location and experience.

Job Description

  • Oversee and manage the front end department, including cashiers, stockroom staff, and other support personnel.
  • Develop and implement strategies to improve sales, customer satisfaction, and overall operational efficiency.
  • Maintain accurate inventory levels, manage stockroom operations, and ensure proper receipt and storage of merchandise.
  • Provide excellent customer service, address guest complaints, and respond to inquiries in a professional and timely manner.
  • Work closely with the Store Manager to achieve business objectives, develop talent, and maintain a high-performing team.

Benefits

  • Paid time off, health insurance options, and a 401(k) plan for full-time employees.
  • A competitive salary range based on location and experience.
  • The opportunity to work in a fast-paced and dynamic retail environment.
  • A comprehensive training program to support career growth and development.

Required Skills and Qualifications

  • 2+ years of retail management experience, preferably in a similar role.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Bachelor's degree in Business Administration, Retail Management, or a related field.


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