Server - Island Experience

5 days ago


Ocean City, Maryland, United States Dead Freddies Island Grill Full time
Job Description

About Dead Freddies Island Grill

We are a pirate-themed restaurant with a focus on fresh, quality food & drinks cooked to order & served with lots of interaction with our guests. Our goal is to give guests an experience they will remember long after their vacation is over.

Server Role

As a server, you are the one person in the restaurant who is the most responsible for shaping the guests experience. We expect you to go above & beyond with each party by recommending signature items, providing insight & engaging the guests. Each party that you wow with your service is an opportunity to make a regular guest which puts more money in your pocket & your teammate's pockets.

Responsibilities

  • Arrive to work with a positive attitude, on time & prepared to work in the correct uniform with all assigned supplies.
  • Follow training & follow all procedures & rules covered in the employee handbook & training materials.
  • Maintain a clean section & server station & follow all health department guidelines to ensure the safety of our guests.
  • This includes following spill procedures & sweeping sandy floors.
  • Keep all tools in their labeled locations & report when items are missing or need to be replaced.
  • Complete Jolt lists for your section.
  • Work in your own section & ensure the satisfaction of guests within your section while assisting neighbors in their section by pre-bussing & running drinks.
  • Maintain a positive working environment for yourself & other employees around you, promote teamwork & efficiency.
  • Get managers involved in every guest issue & not attempt to fix problems yourself.
  • Handle money & collect payment for all checks.
  • Serve alcohol responsibly & follow alcohol service guidelines as outlined in training.
  • Use knowledge gained from training to answer guest questions.
  • Provide personalized service to each guest in a warm & engaging manner.
  • Convey your own personality professionally & get to know your guests.
  • Use radios to communicate with staff members.

Shift Information

Lunch shift is estimated to be 11am-4pm.

Dinner shift is estimated to be 4pm-12am.

Requirements

Must be able to work in the off-season. Year-round server position.


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