Server - Island Experience
5 days ago
About Dead Freddies Island Grill
We are a pirate-themed restaurant with a focus on fresh, quality food & drinks cooked to order & served with lots of interaction with our guests. Our goal is to give guests an experience they will remember long after their vacation is over.
Server Role
As a server, you are the one person in the restaurant who is the most responsible for shaping the guests experience. We expect you to go above & beyond with each party by recommending signature items, providing insight & engaging the guests. Each party that you wow with your service is an opportunity to make a regular guest which puts more money in your pocket & your teammate's pockets.
Responsibilities
- Arrive to work with a positive attitude, on time & prepared to work in the correct uniform with all assigned supplies.
- Follow training & follow all procedures & rules covered in the employee handbook & training materials.
- Maintain a clean section & server station & follow all health department guidelines to ensure the safety of our guests.
- This includes following spill procedures & sweeping sandy floors.
- Keep all tools in their labeled locations & report when items are missing or need to be replaced.
- Complete Jolt lists for your section.
- Work in your own section & ensure the satisfaction of guests within your section while assisting neighbors in their section by pre-bussing & running drinks.
- Maintain a positive working environment for yourself & other employees around you, promote teamwork & efficiency.
- Get managers involved in every guest issue & not attempt to fix problems yourself.
- Handle money & collect payment for all checks.
- Serve alcohol responsibly & follow alcohol service guidelines as outlined in training.
- Use knowledge gained from training to answer guest questions.
- Provide personalized service to each guest in a warm & engaging manner.
- Convey your own personality professionally & get to know your guests.
- Use radios to communicate with staff members.
Shift Information
Lunch shift is estimated to be 11am-4pm.
Dinner shift is estimated to be 4pm-12am.
Requirements
Must be able to work in the off-season. Year-round server position.
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