Veterinary Receptionist

1 week ago

Columbus, Ohio, United States BluePearl Full time

At BluePearl Specialty + Emergency Pet Hospital, we are seeking a compassionate and skilled Veterinary Receptionist to join our team. As a key member of our hospital, you will be the first point of contact for our clients and their pets, providing exceptional customer service and ensuring a smooth and efficient experience.

Responsibilities:

  • Greet and welcome clients and their pets, providing a warm and professional acknowledgement.
  • Assess the needs of each client and their pet, determining the level of care required.
  • Respond to non-patient calls and visitors, connecting them to the appropriate team member.
  • Confirm appointments and provide accurate information to clients about preparing their pet for the appointment.
  • Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
  • Serve as a liaison between clients and service agencies during the handling of pet remains, ensuring a complete, accurate, and compassionate process.

Why BluePearl?

  • We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
  • We encourage growth and development through talent development programs and leadership workshops.
  • We provide a collaborative and supportive work environment, with a focus on delivering exceptional patient care.
  • We are committed to a diverse work environment, where all individuals are treated with respect and dignity.

BluePearl is an equal opportunity employer and a drug-free workplace. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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