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Customer Service Representative

2 months ago

Colchester, Vermont, United States Culligan 291VT Full time
About the Role

Culligan Water is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and meeting their needs.

Key Responsibilities
  • Manage customer accounts, resolve issues, and provide proactive sales support
  • Schedule service and delivery orders, coordinate with the service/operations team
  • Develop close relationships with customers, provide personalized service
  • Refer unresolved customer grievances to designated departments for further investigation
Requirements
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
About Culligan

Culligan International is a leading provider of water solutions for residential, commercial, and industrial customers. We offer technologically advanced water filtration products, including water softeners, water filtration systems, and industrial water treatment solutions.

This location is independently owned and operated, and all hiring decisions will be made by the management of this location.