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Amazon Warehouse Customer Service Associate

2 months ago

Bozeman, Montana, United States Amazon Warehouse Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Amazon Locker+ team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service, processing returns, and preparing orders for delivery.

Key Responsibilities
  1. Receive, pick, and stow customer orders, process returns, and prepare for delivery.
  2. Assist customers with questions and concerns in a professional and courteous manner.
  3. Work through problem-solving scenarios to resolve customer issues.
  4. Maintain a clean, safe, and organized workspace.
  5. Manage responsibilities for a Locker+ location, including opening and closing site.
  6. Use technology, such as smartphones and handheld devices, to sort, scan, and prepare orders.
  7. Receive truck deliveries and ensure timely processing.
What You'll Need
  1. Ability to perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation.
  2. Ability to stand and walk during shifts lasting up to five hours, with or without reasonable accommodation.
  3. Ability to use carts, dollies, hand trucks, and other gear to move items around.
  4. Ability to go up and down stairs (where applicable).
  5. Availability to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week.
Why Work at Amazon Warehouse?

At Amazon Warehouse, we offer a dynamic and inclusive work environment that values our associates' contributions. Our team is committed to providing exceptional customer service and ensuring a safe and efficient work environment. We offer competitive pay, flexible scheduling, and opportunities for career advancement.

Requirements
  1. Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines in English.