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Showroom Operations Specialist

2 months ago

Bremerton, Washington, United States Haselwood Inc Full time

The Showroom Operations Specialist is the first point of contact for clients visiting the dealership, assessing their needs and guiding them accordingly. This role encompasses responding to general inquiries, managing incoming calls, taking messages, and providing essential information to all callers.

In this position, you will welcome, direct, and monitor customer traffic within the dealership, employing a systematic approach to track visits. You will input data into the prospect tracking system and generate weekly reports for management. Additionally, you will ensure customers are directed to the right personnel or inform sales representatives of waiting clients. Maintaining professional communication with callers and visitors is paramount, ensuring a friendly and efficient interaction. You will handle incoming calls to the Sales Department and relay messages promptly to the relevant parties. Upholding a professional appearance and treating all customers with respect and dignity is essential.

Key Qualifications:

  • Exceptional customer service and telephone communication skills.
  • Proficient computer skills, particularly in MS Office and database applications.
  • High School diploma or equivalent.
What We Offer:
  • Competitive hourly wage ranging from $18 to $23.
  • Weekly pay schedule.
  • 401K plan with employer matching up to 50% of 5%.
  • Comprehensive Medical, Dental, Life, and Vision Insurance effective from the first of the month upon hire.
  • One week of paid vacation after six months of employment.
  • Sick leave accrued at a rate of one hour for every 40 hours worked.
  • Employee Wellness Program.
  • Employee Assistance Program available to all staff.
  • Employee Vehicle Purchase Program.
  • Employee Referral Program.
We look forward to welcoming you to our team