Sales Specialist, Palo Alto

3 days ago


Stanford, United States Hermès Full time
About the Role

We are seeking a highly skilled Sales Specialist to join our team at the Herms Palo Alto Boutique. As a Sales Specialist, you will be responsible for achieving sales and customer service objectives while adhering to operational asset protection standards.

Key Responsibilities
  • Meet monthly and annual individual sales goals while working as part of a team to achieve collective targets.
  • Organize and prioritize the selling floor to support sales efforts and overall client experience.
  • Process and ensure accuracy of all transactions, including receipts, CRM files, and administrative support of after-sales service.
  • Partner with management on POS decisions and communicate discrepancies.
  • Maintain cleanliness and organization of workstation at all times.
  • Comply with all asset protection procedures, including employee sign-in sheets, bag checks, and key control.
Requirements
  • 2+ years of experience in sales, preferably in a luxury environment.
  • Strong relationship development and communication skills.
  • Even-tempered with ability to continuously multi-task.
  • Self-starter with ability to work independently while balancing collaboration with a team.
  • Strong organizational skills.
  • Open availability to accommodate business needs.
About Herms

Since 1837, Herms has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. Our commitment to diversity, inclusion, and family is at the heart of our values.



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