Retail Associate

3 days ago


Elgin, Illinois, United States Sam's Club Full time
About the Role

We are seeking a talented individual to fill the position of Cart Attendant - Member Service Specialist at our Sam's Club location in Elgin, IL. As a key member of our team, you will play a crucial role in ensuring that our members have an exceptional shopping experience from start to finish.

Responsibilities
  • Provide top-notch customer service to members by assisting with purchases, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized workspace, including the parking lot and cart areas, to ensure a positive shopping environment for our members.
  • Ensure that club pick-up orders are filled accurately and efficiently, communicating with members as needed to resolve any delays or issues.
  • Collaborate with colleagues to achieve sales goals and provide support during peak periods.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • 1-2 years of customer-facing experience, preferably in retail or hospitality.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Strong communication and problem-solving skills, with a focus on delivering exceptional customer experiences.
What We Offer
  • A competitive hourly rate of $17.00-$24.00, based on experience.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • A generous paid time off policy, including PTO and parental leave.
  • The opportunity to grow and develop your career within the company.


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