Host Team Member

4 days ago


Athens, Georgia, United States Emmy Squared Pizza Full time

Host Job Summary

We are seeking a skilled Host to join our team at Emmy Squared Pizza. As a Host, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Provide courteous and prompt service to our guests.
  • Answer incoming phone calls in a timely manner.
  • Seat guests by finding a clean, available table and providing them with a clean menu.
  • Adhere to seating guidelines to ensure equitable distribution among servers.
  • Greet guests with a pleasant smile and superior customer service.
  • Assist with take-out orders and monitor dining areas for seating availability, service, and safety.
  • Thank every guest upon departure and invite them to return.
  • Manage reservations and work knowledge of menu and beverage offerings.
  • Perform opening and closing duties and maintain a clean and presentable work environment.
  • Be safety conscious and adhere to company policy and procedures.

Requirements:

  • Prior host or front of house experience in a high-volume restaurant operation.
  • Prior related experience requiring excellent customer service, cash handling, service recovery, and problem-solving skills.
  • Strong written and verbal communication skills and computer proficiency.
  • Ability to work in a fast-paced environment and manage the needs of guests.
  • Ability to work cohesively with co-workers and possess a passion for hospitality.
  • Ability to work a flexible schedule and lift, carry, push, pull, and place objects weighing up to 25 lbs.

Emmy Squared Pizza is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.


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