Auto Appraiser

1 week ago

Baldwin Park, California, United States Kemper Full time
Auto Field Appraiser Job Summary

Kemper is seeking an experienced Auto Field Appraiser to join our team in the Baldwin Park, CA area. As an Auto Field Appraiser, you will investigate, evaluate, and appraise damaged automobiles, and settle claims within an authorized dollar limit.

Key Responsibilities:
  • Participate in a program of formal and on-the-job training through classroom instruction, observing repair work, and keeping abreast of new repair techniques and procedures.
  • Examine first and third-party vehicle damage in the field, at drive-in locations, or at service centers as assigned, following company photograph guidelines to verify the identity of the vehicle and document current condition/damage, prior damage, vehicle options, etc.
  • Prepare accurate written appraisals to determine and verify the extent of vehicular damage, providing a copy to the owner and uploading it on the day of the appraisal.
  • Negotiate repair prices with repair facilities and secure agreed prices for repairs, maintaining a list of company-approved part suppliers and using these firms whenever possible to control the cost of repairs and ensure quality work.
  • Negotiate settlements in a timely manner as assigned, ensuring equitable and fair payment of physical damage losses within authority granted.
Requirements:
  • High School Diploma required.
  • 2 years of field appraiser experience or 3 years of auto repair/body shop experience required.
  • Strong customer service experience required.
  • Good computer skills, planning, and organizing skills, written and verbal communication skills, and ability to effectively deal with conflict.
Benefits:

This position is eligible for our Kemper benefits package, including Medical, Dental, Vision, PTO, 401k, etc. Kemper is proud to be an equal opportunity employer, committed to supporting diversity and equality across our organization.

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