Plumbing Masters: Call Center Specialist

1 week ago


Peoria, Arizona, United States Plumbing Masters: Plumbing, Drains & Water Heaters Full time
Job Description

We are seeking a highly skilled and motivated Dispatcher to join our team at Plumbing Masters, where we provide top-notch plumbing, drain, and water heater services. As a key member of our team, you will be responsible for handling customer calls, dispatching technicians, and ensuring seamless service delivery.


Salary

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with a match, vacation pay, paid holidays, sick pay, birthday pay, and more.


Responsibilities

Your primary responsibilities will include:

  • Taking customer calls and responding to inquiries in a timely and professional manner
  • Dispatching technicians to customer locations efficiently and effectively
  • Maintaining accurate records and reports of customer interactions and service deliveries

Requirements

To be successful in this role, you must have:

  • Call taking experience and strong communication skills
  • Dispatching experience and ability to multitask

Benefits

We offer a range of benefits to support your well-being and career growth, including:

  • Comprehensive health insurance
  • 401(k) with a company match
  • Vacation pay and paid holidays
  • Sick pay and birthday pay


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