Plumbing Masters: Call Center Specialist
1 week ago
We are seeking a highly skilled and motivated Dispatcher to join our team at Plumbing Masters, where we provide top-notch plumbing, drain, and water heater services. As a key member of our team, you will be responsible for handling customer calls, dispatching technicians, and ensuring seamless service delivery.
Salary
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with a match, vacation pay, paid holidays, sick pay, birthday pay, and more.
Responsibilities
Your primary responsibilities will include:
- Taking customer calls and responding to inquiries in a timely and professional manner
- Dispatching technicians to customer locations efficiently and effectively
- Maintaining accurate records and reports of customer interactions and service deliveries
Requirements
To be successful in this role, you must have:
- Call taking experience and strong communication skills
- Dispatching experience and ability to multitask
Benefits
We offer a range of benefits to support your well-being and career growth, including:
- Comprehensive health insurance
- 401(k) with a company match
- Vacation pay and paid holidays
- Sick pay and birthday pay
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