Transportation Operations Assistant

3 days ago


La Crosse, Wisconsin, United States AUTOMOTIVE PARTS HEADQUARTERS Full time
Job Description
  We are seeking a reliable and skilled Transportation Operations Assistant to join our team at Automotive Parts Headquarters. In this role, you will be responsible for ensuring accurate and safe delivery of products to customers while providing top-notch store support as needed. As a key member of our operations team, you will contribute to the success of our organization by ensuring that customers receive world-class service.

About the Role
  As a Transportation Operations Assistant, your primary responsibility will be to ensure accurate and safe delivery of products to customers. You will also be responsible for checking in freight and non-application parts, mixing paint, processing customer returns, resolving customer concerns, and assisting counter customers with their needs. Additionally, you will be responsible for maintaining the store appearance, security, safety, and daily operational standards, as set by the manager.

Key Responsibilities
  The successful candidate will have the following responsibilities:
  • Ensure accurate, safe, and timely delivery and pick-up of products
  • Complete paperwork accurately and on time
  • Maintain the company vehicle by periodic washing, keeping the interior clean and organized, and checking engine fluid levels as required
  • Assist with phone inquiries
  • Resolve customer concerns or complaints

Requirements
  To succeed in this role, you will need the following skills and qualifications:
  • Must possess and maintain a valid driver's license and acceptable driving record
  • Must understand and abide by federal and state driving rules, practices, and procedures and have familiarity with the territory for the position
  • Automotive Parts knowledge or sales experience preferred; training is available
  • Familiar with store operating procedures preferred
  • Excellent customer service skills, organizational skills, and verbal and written communication skills

Estimated Salary
  The estimated salary for this role is $48,000 - $65,000 per year, based on experience.

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