Senior Quality Manager

3 weeks ago


Mukilteo, Washington, United States Novanta Full time
Job Summary

We are seeking a highly experienced Senior Quality Manager to lead our global quality priorities, including manufacturing quality, quality through the supply base, new product quality, quality management systems, and the customer quality experience.

The ideal candidate will have significant quality experience in an organization that manufactures highly technical products and engineering solutions.

Key Responsibilities:

  • Develop and implement a quality organization structure that supports strategic initiatives, organic and inorganic growth.
  • Ensure that procedures for process control, process improvement, test and inspection exist and are followed.
  • Train and manage root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements.
  • Oversee the effective adoption and implementation of the Change Management process.
  • Drive Capital purchases and Advanced manufacturing projects for the area with ownership driving approvals through to implementation.
  • Ensure compliance to all ISO certifications and both internal and external quality audits are performed professionally and necessary follow-up actions are completed on time.
  • Serve as Management Representative for all Mukilteo Management Systems and Compliance requirements.
  • Actively lead deployment of the NGS (Novanta Growth System) initiatives and lead adoption of NGS continuous principles in the area.
  • Review customer contracts and change requests to ensure the necessary criteria/provisions are included in quality and process plans.
  • Support concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.
  • Establish and drive metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.
  • Interface with supplier and customer quality representatives concerning problems with quality control and ensure effective corrective action.

This position manages all Senior Quality (Value Stream Quality Leaders) as well as Manufacturing/Quality engineers.

Required Experience, Education, Skills, Training and Competencies:

  • Bachelor's degree in engineering required. Ten (10) years of experience in a Manufacturing environment, with two (2) years in the capacity as a manufacturing/process engineer.
  • Five (5) years of Quality experience encompassing QA systems implementation, management, Supplier quality and/or mfg. quality.
  • Experience dealing directly with customers on matters related to customer quality and overall satisfaction.
  • Experience in a medium-size manufacturing environment preferred.
  • Travel Requirements:
  • Must possess a valid driver's license and passport and be able to travel domestically and internationally, if necessary, up to 20%.

We offer a full range of medical, financial, and other benefits to make your quality of life better.

We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.



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