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Store Associate

1 month ago

Novi, Michigan, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Store Associate to join our team at Sherwin-Williams. As a Store Associate, you will play a key role in providing exceptional customer service, building strong relationships with our customers, and contributing to the success of our store.

Key Responsibilities
  • Provide excellent customer service by determining customer needs, answering questions, and recommending products and services.
  • Build trust relationships with wholesale and retail customers by understanding their needs and providing solutions.
  • Process sales transactions accurately and consistently with company policies and procedures.
  • Achieve sales goals on a monthly, quarterly, and yearly basis by maintaining a high level of customer satisfaction and promoting products and services.
  • Maintain precise work order files and formulas, and pull appropriate products from the sales floor or warehouse.
  • Tint and mix products to customer specifications, and stock shelves and set up displays.
  • Clean store equipment, load/unload delivery trucks, and assist in making deliveries as needed.
  • Maintain in-stock and presentable condition assigned areas, and remain knowledgeable on products offered and discuss available options.
  • Comply with inventory control procedures and suggest ways to improve sales.
Requirements
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications
  • Have a valid, unrestricted Driver's License.
  • Have at least a High School diploma or GED.
  • Have at least one year of experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.

We offer a competitive salary, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.