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Groomer - Heartland Veterinary Partners
2 months ago
We are a premier veterinary hospital dedicated to providing exceptional care to our patients and their owners. Our team of experienced veterinarians and support staff are committed to delivering high-quality medical services in a compassionate and caring environment.
Job SummaryWe are seeking a skilled and compassionate Groomer to join our team at Heartland Veterinary Partners. As a Groomer, you will be responsible for providing top-notch grooming services to our patients, ensuring their comfort and well-being throughout the process.
Key Responsibilities- Admit patients and note client instructions to ensure a quality outcome
- Determine any veterinary services required during the client's visit and provide care in accordance with hospital operating instructions
- Observe patient appearance and activity for general physical condition, obvious signs of illness, disease, and discontent
- Perform bathing services, including shampooing and drying, and grooming services, including brushing, clipping, hand scissoring, trimming, and shaping the patient's coat
- Provide medication and general cleansing parasite control baths, pedicures, medicated dips, and ear cleansing as required for each patient
- Apply technical knowledge of products and medications sold, including dietary products, and educate clients on products and answer questions regarding product purchase/use
- Perform all general maintenance of grooming room and yard, including cleaning and disinfecting cages, tubs, grooming tables, and yard, and performing monthly dryer and clipper maintenance
- Deliver final groomed patient to client and ensure satisfaction, addressing any concerns
- Train, supervise, and assist the Grooming Assistant in their performance of a variety of service functions, setting performance standards and monitoring performance, and conducting timely performance evaluations
- Previous grooming experience is required
- Previous veterinary experience is preferred
- Client satisfaction references are preferred
- Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
- Practices OSHA safety techniques, including proper PPE
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits (401k, Roth k, and matching)
- Bonus incentive
- Flexible work schedules
- Career and professional development
- Employee Assistance Program
- Employee Referral Program