Debt Recovery Specialist

4 weeks ago


Poughkeepsie, New York, United States Rhinebeck Bank Full time

Rhinebeck Bank is a local, involved, and responsive community bank that provides career opportunities for talented individuals who want to excel in their roles.

As an Equal Opportunity / Affirmative Action Employer, we are committed to creating a diverse and inclusive work environment that values the skills and experiences of all applicants.

The Debt Recovery Specialist position at Rhinebeck Bank is a challenging and rewarding role that requires strong customer service skills and the ability to handle potentially difficult customers in a professional manner.

This position involves initiating, pursuing, and ensuring the prompt collection of delinquent loan accounts, which includes contacting customers by telephone and written correspondence, processing delinquent loan payments, and entering collection activities on the Bank's computer system for tracking purposes.

We are looking for a highly motivated individual who is able to work in a fast-paced environment and meet the high volume of phone activity required for this role.

The ideal candidate will have a High School Diploma or equivalent and two years of banking experience, with a strong understanding of Secondary Market guidelines.

This position offers a competitive salary of $25 per hour, with opportunities for career growth and development through coaching, mentoring, and supportive management.

We are an equal opportunity employer and welcome applications from all qualified candidates. Please note that this position is located in a local community bank and may require occasional travel to meet with customers or attend training sessions.

Benefits:

  • A competitive salary of $25 per hour
  • Opportunities for career growth and development
  • A supportive and inclusive work environment
  • A commitment to diversity and inclusion


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