Product Innovation Specialist

5 days ago


Ontario, California, United States Renogy Full time
About Renogy

Renogy is a leading provider of independent clean energy solutions. Our mission is to empower sustainable living and energy independence through innovative products and exceptional customer service.

Job Description:Technical Sales Support Specialist

We are seeking a highly skilled Technical Sales Support Specialist to join our team. This role will play a crucial part in improving our sales process and enhancing customer satisfaction.

Key Responsibilities:
  • Create and process inbound orders with accuracy and timeliness.
  • Identify and act on upsell opportunities for inbound orders.
  • Collaborate with various departments to enhance sales processes and efficiency.
  • Provide technical sales support by offering in-depth product knowledge to customers and sales teams.
  • Address inbound customer inquiries and resolve sales concerns effectively.
  • Support product demos and technical presentations for internal teams and customers.
  • Contribute to technical proposals and provide innovative solutions to customer challenges.
  • Maintain accurate and up-to-date CRM records to ensure smooth tracking of sales activities.
  • Ensure seamless communication and information flow between technical, logistics, and sales teams.
Requirements:
  • Bachelor's degree (BA/BS) preferred or equivalent experience.
  • 2+ years of experience in a technical support or sales support role.
  • Strong technical acumen, with the ability to effectively communicate technical concepts to non-technical stakeholders.
  • Proficient in CRM tools and Microsoft Office (Word, Excel, Outlook).
  • Strong problem-solving skills and ability to offer practical solutions to customer inquiries.
  • Excellent written and verbal communication skills.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Compensation:

The estimated annual salary for this position is $60,000 - $80,000, depending on experience and qualifications.

Why Join Renogy?

We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you are passionate about clean energy and committed to exceptional customer service, we encourage you to apply.



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